Bigger, Better, Brighter: Xiaomi India Unveils the 2024 Edition of the Redmi Smart Fire TV 4K Series

~ Now comes in a stunning 55-inch variant for an immersive 4K experience

~Available across mi.com and Flipkart

Xiaomi India, a leading global technology brand, today announced the expansion of its popular Redmi Smart Fire TV 4K series with the introduction of two new models— a 55-inch and a 43-inch variant. This latest addition offers consumers a wider range of options to elevate their home entertainment experience setups with advanced and high-quality smart TVs.

Designed to deliver exceptional visual and audio quality, the Redmi Smart Fire TV 4K model features a large, high-resolution display that brings movies, TV shows, and games to life. The device also boasts advanced sound technology for immersive audio.

Anuj Sharma, Chief Marketing Officer, Xiaomi India said “As the festive season approaches, Xiaomi India is thrilled to enhance the home entertainment offerings with the latest additions of display sizes to our Redmi Smart Fire TV 4K series. With the growing demand for larger, more immersive displays, we're committed to bringing the cinematic quality of entertainment directly into your home set-ups. Our partnership with Amazon has been instrumental in crafting these exceptional TVs, combining Xiaomi's innovation in smart TVs with fast streaming experiences offered by Fire TV. The Redmi Smart Fire TV 4K delivers precisely that—offering stunning visuals, superior sound, and an easy-to-navigate interface designed to transform every viewing moment into a true spectacle.”

Parag Gupta, Director and Country Manager for Amazon Devices India adds,“We are delighted to expand the 4K Fire TV line-up with the introduction of two new Redmi Smart Fire TV 4K Series with Fire TV built in, in collaboration with leading TV manufacturer, Xiaomi. Our previous 32-inch and 43-inch models are loved by customers (rated 4+ stars) and were among the top-selling smart TVs during last year's festive season. I am excited that the new TVs, in 43-inch and 55-inch size, have come just in time for this year’s festive season. With this launch, Fire TV’s advanced TV streaming experience will be available across a range of Redmi smart TV display sizes that are designed to deliver zippy fast TV streaming performance catering to diverse viewing preferences. Fire TV offers consumers access to tens of thousands of movies and TV shows, personalized recommendations, and the convenience of Alexa voice search.”

Unleash the Powerhouse Within:

At the heart of the Redmi Smart Fire TV 4K lies a high-performance 64-bit quad-core processor. Paired with 2GB of RAM and 8GB of storage, this powerhouse delivers exceptionally smooth and responsive performance. Whether it's binge-watching shows, playing action-packed games, or streaming movies, the TV delivers a seamless and engaging experience.

A Feast for the Eyes and Ears:

Immerse in breathtaking visuals with the Redmi Smart Fire TV 4K’s stunning 4K HDR display. Its sleek, bezel-free design minimizes distractions, letting the picture take center stage. With MEMC technology, motion stays crystal clear, even during the fastest-paced scenes, ensuring flawless visuals throughout.

Accompanying the impressive visuals is a 30W speaker system on the 55-inch variant and 24W speakers on the 43-inch variant designed to deliver rich, powerful audio that enhances every scene. Whether watching a movie, listening to music, or playing games, the Redmi Smart Fire TV 4K provides a truly cinematic sound experience.

The Power of Fire TV

Fire TV built in offers a seamless, quick, and convenient access to entertainment and content on the home screens. Fire TV users can stream tens of thousands of films and TV show episodes through 12,000+ apps via the Appstore, including popular services like Prime Video, Netflix, Disney+ Hotstar, Zee5, JioCinema etc.

Users can also perform multiple other functions such as controlling Alexa-compatible smart appliances through voice and experience the joy of accessing multiple content sources simultaneously through the Picture-in-Picture technology.

Stay connected with other compatible devices 

With a wide range of connectivity options, the Redmi Smart Fire TV 4K makes it easy to link up with other devices. Bluetooth 5.0, dual-band Wi-Fi, AirPlay 2, and Miracast allow effortless streaming, photo sharing, and connecting to external speakers or headphones.

Availability and Pricing

Redmi Smart Fire TV 4K will be available in two models 43-inch and 55-inch starting 18th September 2024 at a special launch price of INR 23,499* and INR 34,499* respectively across mi.com, and Flipkart.

*Inclusive of INR 1500 bank offer on ICICI bank credit & debit card

Paras Buildtech Organizeda Successful Book Donation Drive on Hindi Diwas

Paras Buildtech, a prominent real estate developer, concluded a three-day Book Donation Drive at Paras One33 in Noida from September 12th to 14th, celebrating Hindi Diwas and reinforcing its commitment to community welfare. The drive was organised in partnership with two renowned NGOs, Aarambh and Udaar Foundation, who played a pivotal role in collecting and facilitating the future distribution of the donated books to needy children, ensuring the initiative's long-lasting impact.The initiative aimed at supporting the education of underprivileged children through a meaningful blend of corporate social responsibility and community engagement.

Speaking on the event’s success, Mr. Kunal Rishi, COO of Paras Buildtech, remarked, “At Paras, we believe it is both our privilege and responsibility to give back to society. This book donation drive is part of our continuous efforts to create access to education for children and inspire a brighter future for them. We are deeply moved by the overwhelming response from the community and the invaluable support from our retail partners in making this drive a resounding success.”

The NGO partners also expressed their appreciation for the initiative, with representatives from Aarambh and Udaar Foundation stating, “We are proud to collaborate with Paras Buildtech in this impactful initiative. Their commitment to education and community development is truly commendable. This book donation drive has brought smiles to many children and ignited hope for a brighter, more educated future.”

The event’s atmosphere was marked by generosity and enthusiasm, with visitors at Paras One33 actively participating in engaging activities. A special quiz on Hindi, organized to commemorate Hindi Diwas, added an educational and fun element to the event, allowing customers to join in the celebration of India’s linguistic heritage.

The initiative also witnessed active participation from various retail partners at Paras One33, including prominent brands like Barbeque Nation, FTV, Lenskart, and Barista, who demonstrated their commitment to social responsibility by encouraging donations and fostering community involvement.

Paras Buildtech’s Book Donation Drive stands as a testament to the power of collective efforts in uplifting society through education and celebrating culture. With the support of the community, NGOs, and retail partners, this drive is set to leave a lasting impact on the lives of underprivileged children

IKEA India bets bold on quality and customer experience – Introduces ‘365 days to Change your Mind’ policy for its customers

A first in India’s home furnishings industry, the policy allows to exchange and return of IKEA products for up to one year after purchase

 

One of the world's most loved and trusted home furnishings brand, has introduced a 365-days exchange and return policy to make the consumer shopping experience even more convenient and flexible. Products including home furniture and furnishingaccessories can be exchanged or returned to IKEA, either in their original packaging or assembled, allowing customers to test and try them at home for fit, comfort, and functionality. With the new ‘Change of Mind’ policy that cover exchange and returns, IKEA is set to take its customer satisfaction and trust a notch above.

 

Designed to be clear and simple, the exchange and return policy allows customers to exchange or return products either in-store or through convenient home collection services, regardless of where the purchase was made. This policy sets IKEA apart by offering an unparalleled level of flexibility that is uncommon in the industry.

 

By introducing this more flexible exchange and return policy, IKEA aims to retain itself as a top choice in life at home solutions in India, addressing customers’ needs for ease and contentment in an ever-evolving retail landscape.With collection conscious practise we also promote sustainable resolution for customers, For IKEA Family members, the policy goes even further, offering benefits such as free replacements for products damaged during self delivery or self assembly within 14 days of purchase.

 

Adosh Sharma, Country Commercial Manager, said“For over 80 years, IKEA has been synonymous with offering high-quality, durable products that create a better everyday life at home. Our new 365-days exchange and return policy is an extension of our efforts, designed to build trust and empower our customers in India. Whether shopping online or in-store, this initiative ensures that customers feel confident in their choices. By making it easier to find the right product the first time and enhancing our focus on 'Democratic Design,' we are elevating satisfaction levels. Our goal is to make exchange and returns as seamless and convenient as possible, so they can focus on what truly matters—building a home they love.”

 

The new policy offers customers the flexibility to exchange or return products within a full year from the purchase date or the delivery date, giving them ample time to make the right choices for their homes. With proof of purchase, customers can exchange and return items in saleable condition—whether unused, slightly used, or assembled. All IKEA products, including products purchased from the stores. Additionally, the company provides an extended 365-days exchange period for mattresses, As-Is section and meter fabrics allowing customers the time to try and test them at home.

 

Aleksandra Shestakova, Country Customer Manager, IKEA India, said, “Imagine you buy a couch or a mattress for your home, use it for a month or so, and do not enjoy the comfort it provided. In most cases, you’d be stuck with your choice until it lasts. However, we plan to change that for customers who shop from IKEA. By taking seamless shopping experience beyond our stores and all other offline and online channels, making returns and claims easier, we want to reassure customers of our quality and flexibility to choose what truly fits their homes and values. All our customers will now have 365 days to be able to doexchange or returns across all our shopping channels. This policy is not just IKEA India’s bold take on quality assurance but also our way of creating shared trust with our customers.”

 

IKEA India continues its journey to become the preferred omnichannelhome furnishings retailer, delivering a convenient and enjoyable customer experience.

 

Canara HSBC Life Insurance’s “Perfect Plan Ka Partner” survey:Saving and Family Security Top Reasons For Life Insurance Amid Competing Priorities


Study on Indians' Preparedness for Future Savings and Insurance Plans

 

Imagine yourself navigating the demands of daily life—balancing your career goals, family obligations, and the constant pursuit of a secure future. But, like many Indians have discovered, the journey to financial stability is often marked by overlooked opportunities and postponed decisions. This insight forms the core of Canara HSBC Life Insurance’s “Perfect Plan Ka Partner” survey—a comprehensive study that explores how well-prepared Indians are for the future and how they manage their savings and insurance.

 

In partnership with an independent survey agency, Canara HSBC Life Insurance embarked on a journey to understand how individuals across various age groups and cities in India prioritize their financial future. The survey, encompassing 800 participants aged 20 to 50 from eight Tier 1 and Tier 2 cities, unveils a compelling narrative: a story of aspirations, regrets, and the quest for security.

 

The findings reveal a striking reality.Approximately 70% of Indians are setting aside immediate desires, like purchasing a home or taking a much-needed vacation, to prioritize their family's financial security. Saving and securing their loved ones' future emerge as the primary reasons for opting for life insurance policies. However, this focus on family often comes at the expense of other financial goals, with 60% of individuals zeroing in on just one priority—family financial security—while overlooking the importance of savings.

 

Delving deeper, the survey reveals that 64% of individuals wished they had begun their term insurance journey sooner. Despite 83% acknowledging the importance of term plans, a mere 11% take the time to review their coverage annually. This lack of regular assessment leaves only 25% of Indians feeling confident that their policy will sufficiently cover unexpected expenses.

 

The story continues with retirement planning. While 66% of Indians start planning for retirement in their 30s, a staggering 74% regret not starting earlier. This delay has left only 27% feeling prepared for retirement, and just 24% believe their maturity amount will fully meet their financial needs.

 

The narrative takes a moving turn when it comes to planning for their children's future. Only 18% of Indian parents feel fully prepared, and an equal percentage believe their policy's maturity amount will be enough to secure their child's future. The regret is palpable, with 71% wishing they had started the policy sooner and 82% of parents feeling unprepared for their child's financial needs.

 

Commenting in the survey findings, Mr. Rishi Mathur, Chief Distribution Officer – Alternate Channels and Chief Marketing Officer, Canara HSBC Life Insurance said, “These findings emphasize the need for early and regular financial planning. At Canara HSBC Life Insurance, we are committed to helping our customers build a secure future through well-thought-out insurance plans that cater to their unique needs and dreams.  We believe that with the right guidance and timely decisions, every individual can achieve their financial aspirations and secure a better future for themselves and their loved ones.”

In essence, the “Perfect Plan Ka Partner” survey serves as a reminder of the importance of timely financial planning and the necessity of regularly reviewing insurance coverage. It’s a call to action for individuals to ensure that their future, and that of their families, is safeguarded with comprehensive protection and security.           

ABB India Launches Innovative Wireless Home Automation Solutions

Business Wire India

  • ABB-free@home® expands smart home capabilities increasing comfort and convenience with effortless interoperability
  • Integrating with Samsung SmartThings and major brands like Philips Hue, Miele, and Sonos, allowing comprehensive control and automation
  • By optimising energy consumption homeowners and occupants can help reduce their carbon footprint


ABB India, a global leader in electrification and automation, has announced the launch of ABB-free@home® in India, a Smart Home automation system with enhanced interoperability. This cutting-edge and comprehensive wireless home automation solution is designed to enhance comfort, security, and energy efficiency for the residential segment. It allows users to integrate and control additional elements such as white good appliances, third party devices as well as EV chargers, through a single interface.

The ABB-free@home® system includes a Matter Bridge Add-on. Matter is an emerging, open-source connectivity standard for smart homes, allowing for seamless cross-functionality with a wide variety of smart devices. This allows users to expand and customize their smart home setups by integrating various devices and appliances as part of a unique ecosystem.

ABB-free@home® can be integrated with platforms like Apple HomeKit, Google Home, Amazon Alexa, and Samsung SmartThings. Designed to be user-friendly, this intuitive system is also compatible with household appliances and sound systems from brands like Philips Hue, LEDVANCE, Sonoro, Miele, HomeConnect, Faber, CoolAutomation, Sonos, making it even more versatile and convenient for users.

“As Indian infrastructure continues to grow with an increasing focus on townships and the residential space, the smart home market is booming with opportunities for innovation and enhanced living. ABB-free@home helps contribute to the creation of green buildings and sustainable cities as through the optimization of energy consumption homeowners and occupants can help reduce their carbon footprint, of residential buildings. This aligns with India's sustainability goals and can play a vital role in the nation's journey transition towards achieving net-zero goals,” said Kiran Dutt, President – Electrification Business, ABB India.

ABB-free@home® is an ideal solution for real estate developers and infrastructure planners, enhancing the appeal and value of their projects in a market demanding smart, connected, and energy-efficient homes. The system is suitable for new constructions and retrofit projects due to its compatibility with a wide range of devices, easy installation, and adaptability.

Collaborations with trusted third-party systems and ABB-free@home® enable residents to be able to use their personal devices to monitor and manage a full spectrum of Lighting, Shading, HVAC (Heating, Ventilation and Air Conditioning), monitor Indoor Air Quality (IAQ), Door communication, smart home appliances, energy, security systems from a single application. Proactively managing appliances such as dishwashers and washing machines to operate off-peak, for example, assures lower energy costs, making it future proof. Along with this, the ABB-free@home® Next app further enhances this automation by enabling remote home control from anywhere, accessible via smartphone or tablet. The system also ensures robust security thanks to encrypted communications, making it an ideal choice for a safe, secure, and smart living environment.

ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on over 140 years of excellence, ABB’s more than 105,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com

ABB Electrification is a global technology leader making efficient and reliable use of electricity from source to socket possible. With more than 50,000 employees across 100 countries, we collaborate with our customers and partners to solve the world’s greatest challenges in electrical distribution and energy management. We help businesses, industry, and consumers run their facilities and homes efficiently and reliably. As the energy transition accelerates, we are electrifying the world in a safe, smart and sustainable way. go.abb/electrification

Jabil to Expand Operations in India


Company signs MOU with Tamil Nadu state government

Jabil Inc. (NYSE: JBL) today announced it has signed a Memorandum of Understanding (MoU) with the Tamil Nadu state government as part of the company’s planned expansion in Tiruchirappalli, Tamil Nadu, India.

 

The signing took place in Chicago and was attended by M K Stalin, Chief Minister, and Dr. T R B Rajaa, Minister for Industries, of the Tamil Nadu state government. Both leaders were in the United States in support of a state investment campaign.

 

“India is emerging as a key manufacturing hub. Our expansion in India will enable Jabil to meet and grow with the future needs of our customers and complement our existing facility in Pune, Maharashtra, in operation since 2003,” said Matt Crowley, Executive Vice President, Global Business Units at Jabil.

 

“Jabil’s foray into Tiruchirappalli will be a crucial anchor investment in the region and will lead to job creation for the local youth and the emergence of a robust electronics supply chain. This welcome move is another testament to the availability of talent and infrastructure in all parts of our State and will further entrench Tamil Nadu’s position as the leader in advanced electronics and innovation,” said M K Stalin, Chief Minister of Tamil Nadu.

 

From Fortune Magazine’s World’s Most Admired Companies list and IDG’s CIO 100 award to TIME’s World’s Best Companies, Jabil has been recognized as an employer of choice across a wide variety of career areas.

Bajaj Allianz Life Insurance simplifies claims processfor policyholdersaffected by floods in Andhra Pradesh & Telangana

·        The process has been simplified to settle claims with minimal documentation

·        Claims will be settled promptly, as they will be given the highest priority

 

Bajaj Allianz Life Insurance, one of India’s leading private life insurance providers, expresses its deepest condolences and solidarity with those impacted by the floods in Andhra Pradesh and Telangana. In response to this unfortunate natural calamity, the Company has implemented special measures to address the needs of its affected policyholders and their families.

 

Understanding the immense challenges faced by affected policyholders during this difficult time, Bajaj Allianz Life Insurance has undertaken a dedicated initiative to prioritize the processing of death and disability claims for its customers impacted due to this incident. With utmost urgency, an expeditious process has been established to swiftly settle these policy claims.

 

To streamline the claims process and minimize inconvenience, only the necessary documentation to substantiate the claim quantum is required. Nominees, legal heirs, or policyholders can submit only the essential documents through any of the following convenient modes:

 

·         Call the company’s toll-free number 18002097272

·         Visit one of the nearest branches among the 548 branches across the country

·         Email at claims@bajajallianz.co.in

 

The company is also making efforts to obtain the list of deceased from authorised sources and will take extra efforts to reach out to the impacted families proactively.

How India Lends FY24 reports Home Loans dominate with 40.1% share by value, while Personal Loans lead the market by volume under the consumption lending category

The report exhibits an analysis of trends in key parameters such as portfolio growth, originations, and delinquencies across lender types and ticket size ranges till Q4 FY24

CRIF High Mark, a leading Indian credit bureau, launched the fourth edition of itsflagship report, How India Lends, today. The report deep dives into Consumption Lending, MSME Lending, and Microfinance Lending for the last five years (FY20 to FY24) with an emphasis on key insights into the industry and consumer trends.

Consumption Lendingincludes Home Loans, Personal Loans, Two-Wheeler Loans, Auto Loans, Consumer Durable Loans and Credit Cards. MSME lending includes Entity and Individual loans. Entity MSME Loans are defined based on entity-level credit exposure of up to ₹50 Crore. Individual MSME Loans include Business Loans, Property Loans, Commercial Vehicle Loans and Construction Equipment Loans.Corporate Loans refer to loans given to Mid and Large-size entities with credit exposure of more than ₹50 Crore and are reported to the Commercial Bureau.

Insights into Trends and Patterns Shaping Major Lending Product Categories in India 

Consumption Loans: Portfolio outstanding of Consumption Loans increased by 15.2% YoY to ₹90.3 Lakh Cr as of Mar’24, however, portfolio growth has decelerated(from 17.4% as of Mar’23) primarily driven by the slowdown in the Home Loans segment (40.1% of consumption loans portfolio by value)

·         Home Loans: 

          Portfolio growth slowed down to 7.9% YoY (vs. 23% YoY as of Mar’23) due to muted growth in originations (9.2% in FY24 vs 18.2% in FY23)

          Shift in Originations (by value and volume) from ticket size ₹ 5L – ₹ 35L to ₹ 35L +

          Growth of 32% in Average Ticket Size (ATS) from ₹20.1L in FY20 to ₹26.5L in FY24

·         Personal Loans:

          Robust Portfolio growth (26% YoY as of Mar’24) despite recent regulatory reforms

          ₹10L+ Ticket Size loans continue to increase their share in originations by value, while <₹1L Ticket Size loans continue to dominate by volume

          Banks dominate Originations (by value) and NBFCs dominate Originations (by volume)

·         Two-wheeler loans: 

          Growth accelerated to 34% YoY (from 30% as of Mar’23)primarily driven bythe shift in originations to Higher Ticket Size loans, despite lower origination volume growth YoY (13% in FY24 vs. 32% in FY23)

          Shift in Originations (by value and volume) with a 4.6x growth can be seen for₹75K+ from FY20 to FY24

·         Auto Loans: 

          Marginal slowdown in Portfolio growth to +20% YoY (vs. 22% as of Mar’23) buoyed by Shift in Originations to ₹10L+ Ticket Size loans but dampened by lower growth in overall origination volumes

          5% growth in Originations Volume (vs. 21% in FY23) and 12.5% growth in Originations Value (vs. 37.3% in FY23)

·         Consumer Durable Loans:

          Robust portfolio growth of 34% YoY (vs. 26% YoY as of Mar’23) driven by the shift in originations to ₹25K+ ticket size loans, which offset the muted growth in originations volumes (8.5% in FY24 vs 38.2% in FY23)

          21% growth in Originations by value, and 8.5% growth by volume in FY24

          Private banks gained origination share from FY20 to FY23, however NBFCs regained some of their lost share in FY24

·         Credit Cards:  

          16.5% growth in Active cardsfrom Mar’23 to Mar’24

          Credit card balances reached ₹3.0 lakh crore, with 999.1 lakh cards in circulationas of Mar’24

MSME Lending: Individual MSME segment growth outpaces that of Entity MSMEs, both in terms of portfolio growth (28.9% YoY vs 6.6% YoY) and originations growth (12.6% YoY vs 3.1%).

Individual MSME Loans

·         Portfolio outstanding of Individual MSME Loans stands at ₹35.7 Lakh Cr as of Mar’24 with growth accelerating to 29% YoY (vs. 15% YoY as of Mar’23)

·         Witnessed Y-o-Y growth in Originations by value at 12.6%and by volume at 19.4%in FY24

·         Individual MSMEs witnessed improvement in delinquency across all Ticket sizes and Lender types

 

Entity MSME Loans

·         The Portfolio outstanding of Entity MSME Loans stands at ₹28.4 Lakh Cr as of Mar’24 with growth decelerating to 6.6% YoY (vs. 17.2% as of Mar’23)

·         The sector witnessed Y-o-Y growth in Originations by volume at 18.9%, while 3.1% by value, with the Micro Segment being the largest contributor

 

Microfinance Lending:

·         Portfolio growth accelerated to 27% YoY (vs. 21% YoY as of Mar’23) with the Microfinance Loans portfolio outstanding of ₹442.7 K Cr as of Mar’24.

·         The average ticket size for MFIs increased by 11% from ₹40.9K to ₹45.4K between FY23 and FY24

·         PAR 31-90% and PAR 91-180% were stable as of Mar’24 compared to Mar’23

 

Commenting on the report Mr. Sanjeet Dawar, Managing Director, CRIF High Mark, said, “The fourth edition of the report ‘How India Lends – FY2024’ provides a comprehensive overview of the evolving lending landscape in India. This year’s report highlights the continued dominance of Home Loans and the notable growth in Personal Loans and Two-Wheeler Loans. We also observe a significant rebound in NBFCs' market share and a marked expansion in the Microfinance sector. The stability in delinquencies and the strong performance across various lending categories underscore the ongoing resilience and vitality of the Indian credit market.

Airtel Business and Sparkle sign agreement for Blue-Raman capacity between India and Italy

 

Airtel to leverage the agreement to diversify its vast global undersea cable network with additional capacity to connect Asia and Europe

Airtel Business, the B2B arm of Bharti Airtel (“Airtel”), one of India’s leading telecommunications service providers, today, signed an agreement with Sparkle, the first international service provider in Italy and a top global operator, for additional capacity on a diversified low latency route between Asia and Europe.

Under the agreement, Airtel will take capacity from Sparkle on the Blue-Raman Submarine Cable Systems, which will connect India to Italy. With this additional capacity, Airtel will further diversify its global network across multiple international submarine cable systems to serve the growing demand for data services in India and neighbouring countries.

The two companies will also work together on the development of new business opportunities and projects in the Indian sub-continent, leveraging their respective cable infrastructures.

 

Vani VenkateshCEO -Global Business, Airtel Business said, “We are happy to partner with Sparkle as we further consolidate our leadership in global connectivity. This partnership will further diversify our network with large integrated capacities to meet the ever-growing connectivity needs and data demand of our customers”.

 

Enrico BagnascoCEO of Sparkle added, “We are very pleased with this agreement, based on the new solution provided by Blue & Raman, that supports the digital growth of the region and strengthens our historical partnership with Bharti Airtel”.

Airtel Business is India’s leading and most trusted provider of ICT services with strategically located submarine cables, satellite networks and global networks spanning 4,00,000 Rkms+ (including IRU) across 50 countries and five continents. With 1200+ global carrier partnerships, the company enables its customers to connect across the world including hard-to-reach areas. In India, Airtel Business offers a wide gamut of solutions that include secure connectivity, cloud and data centre services, cyber security, IoT and cloud-based communications to enterprises, governments, carriers and small and medium businesses.

 

Bank of Baroda Inaugurates a Phygital Branch at Vile Parle in Mumbai

 

Bank of Baroda, one of India’s leading public sector banks, inaugurated a Phygital branch at Vile Parle, Mumbai. The Phygital branch will redefine customer experience by seamlessly integrating self-service and assisted service models to meet the diverse requirements of customers. This is the Bank’s third Phygital branch launched in the country.

 

Shri Debadatta Chand, Managing Director & CEO, Bank of Baroda inaugurated the Phygital branch in the presence of Shri Sanjay V. Mudaliar, Executive Director, Bank of Baroda; Shri Manish Kaura, General Manager Bank of Baroda; Shri Sunil Kumar Sharma, General Manager & Zonal Head, Mumbai Zone, senior bank executives and staff members of the Zone & Region along with valued customers who were also present during the inauguration.

 

Bank of Baroda’s Phygital Branch is equipped with Video Contact Centre where a customer can connect with the Bank’s contact centre through a video call to receive assistance on non-financial services. It has a Self Service Kiosk where tablets are installed and customers can avail services like PAN updation, receive Account Statement through email, TDS certificate etc. The Phygital branch also has an exclusive Service Area as well as Universal Service Counters manned by branch executives to provide seamless customer service.

 

The Bank is targeting to launch similar such Phygital branches on a pilot basis across the country. The Phygital branch is a confluence of brick-and-mortar establishments equipped with cutting-edge technology.